KnowYourAgent.net
Website Privacy Statement
This document was last updated on December 22, 2007.
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
KnowYourAgent.net is committed to protecting your privacy. This
Privacy Statement sets forth our current privacy practices with
regard to the information we collect when you or your computer
interact with our website. By accessing www.KnowYourAgent.net,
you acknowledge and fully understand KnowYourAgent.net’s
Privacy Statement and freely consent to the information collection
and use practices described in this Website Privacy Statement.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this website,
including vendor sites, have their own privacy statements that
can be viewed by clicking on the corresponding links within each
respective website. Online merchants and others who participate
in KnowYourAgent.net’s services are encouraged to participate
in industry privacy initiatives and to take a responsible attitude
towards consumer privacy. However, since we do not have direct
control over the policies or practices of participating merchants
and other third parties, we are not responsible for the privacy
practices or contents of those sites. We recommend and encourage
that you always review the privacy policies of merchants and other
third parties before you provide any personal information or complete
any transaction with such parties.
3. INFORMATION WE COLLECT AND HOW WE USE
IT
KnowYourAgent.net collects certain information from and about
its users three ways: directly from our Web Server logs, the user,
and with Cookies.
a. Web Server Logs.
When you visit our Website, we may track information to administer
the site and analyze its usage. Examples of information we may
track include:
• Your Internet protocol address.
• The kind of browser or computer you use.
• Number of links you click within the site.
• State or country from which you accessed the site.
• Date and time of your visit.
• Name of your Internet service provider.
• Web page you linked to our site from.
• Pages you viewed on the site.
b. Use of Cookies
KnowYourAgent.net may use cookies to personalize or enhance your
user experience. A cookie is a small text file that is placed
on your hard disk by a Web page server. Cookies cannot be used
to run programs or deliver viruses to your computer. Cookies are
uniquely assigned to you, and can only be read by a Web Server
in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience
feature to save you time. For example, if you personalize a web
page, or navigate within a site, a cookie helps the site to recall
your specific information on subsequent visits. Hence, this simplifies
the process of delivering relevant content and eases site navigation
by providing and saving your preferences and login information
as well as providing personalized functionality.
KnowYourAgent.net reserves the right to share aggregated site
statistics with partner companies, but does not allow other companies
to place cookies on our website unless there is a temporary, overriding
customer value.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your
browser setting to decline cookies. If you reject cookies by changing
your browser settings then be aware that this may disable some
of the functionality on our Website.
c. Personal Information Users
Visitors to our website can register to purchase services. When
you register, we will request some personal information such as
name, address, email, telephone number or facsimile number, account
number and other relevant information. If you are purchasing a
service, we will request financial information. Any financial
information we collect is used only to bill you for the services
you purchased. If you purchase by credit card, this information
may be forwarded to your credit card provider. For other types
of registrations, we will ask for the relevant information. You
may also be asked to disclose personal information to us so that
we can provide assistance and information to you. For example,
such data may be warranted in order to provide online technical
support and troubleshooting.
We will not disclose personally identifiable information we collect
from you to third parties without your permission except to the
extent necessary including:
? To fulfill your service requests for services.
? To protect ourselves from liability,
? To respond to legal process or comply with law, or
? In connection with a merger, acquisition, or liquidation of
the company.
4. USE OF WEB BEACONS OR GIF FILES
KnowYourAgent.net’s Web pages may contain electronic images
known as Web beacons – sometimes also called single-pixel
gifs – that allow KnowYourAgent.net to count users who have
visited those pages and to deliver co-branded services. KnowYourAgent.net
may include Web beacons in promotional e-mail messages or newsletters
in order to determine whether messages have been opened and acted
upon.
Some of these Web beacons may be placed by third party service
providers to help determine the effectiveness of our advertising
campaigns or email communications. These Web beacons may be used
by these service providers to place a persistent cookie on your
computer. This allows the service provider to recognize your computer
each time you visit certain pages or emails and compile anonymous
information in relation to those page views, which in turn enables
us and our service providers to learn which advertisements and
emails bring you to our website and how you use the site. KnowYourAgent.net
prohibits Web beacons from being used to collect or access your
personal information.
5. ACCESSING WEB ACCOUNT INFORMATION
We will provide you with the means to ensure that personally
identifiable information in your web account file is correct and
current. You may review this information by contacting us by sending
an email to our support attendant.
6. CHANGES TO THIS STATEMENT
KnowYourAgent.net has the discretion to occasionally update this
privacy statement. When we do, we will also revise the “updated”
date at the top of this Privacy page. We encourage you to periodically
review this privacy statement to stay informed about how we are
helping to protect the personal information we collect. Your continued
use of the service constitutes your agreement to this privacy
statement and any updates.
7. CONTACTING US
If you have questions regarding our Privacy Statement, its implementation,
failure to adhere to this Privacy Statement and/or our general
practices, please contact us.
KnowYourAgent.net will use commercially reasonable efforts to
promptly respond and resolve any problem or question.